HR Data Admin Manager

Working within People Services our HR Operations team are the central operational hub for all HR activity. We provide support to colleagues throughout their journey with GWR and are an essential support service across our organisation at all levels. We work together to ensure we deliver for our people, share knowledge, and help make GWR a great place to be.

About the job?

Working as part of the HR Operations team you will pro-actively manage data and documents held on our HR Systems ensuring compliance with GDPR and company processes. You'll maintain data integrity in our systems by regularly performing audit checks, and ensuring hierarchy is maintained.

You'll role is key to providing guidance and training to system users across the business, investigating and troubleshooting any issues raised with a focus on enhancing the user experience.

What you'll be doing?

Your main responsibilities will be:

• Updating our HR Systems with personnel data and documentation ensuring any job changes are processed in line with payroll deadlines.


• Supporting administration of PaperVision, our Electronic Personnel Filing System.


• First line support for any HR System user queries through our HR helpdesk ticketing system. Escalating and tracking any complex issues with the supplier, HR Systems Manager, or IT team.


• To deliver scheduled and ad-hoc data reporting requirements.


• Support, share knowledge and empower users to make the most of our HR systems and be self-sufficient.


• Implementing proactive checks to maintain and improve data integrity and processes.


• Support creation and amendment of HR forms in the business forms system.


• Conduct UAT (User Acceptance Testing) activities for scheduled system updates.


• Building relationships with key stakeholders across the business, external suppliers, and system users.


• Working with our HR Systems Manager to develop existing reporting capabilities., The is full time opportunity, working 37 hours across Monday to Friday. Our office is based at Milford House in Swindon, however hybrid working arrangements are currently available., We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.


We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.


• A good problem solver with excellent communication skills and a keen eye for detail.


• Flexible in your approach to work and communication style; you'll be required to communicate effectively across a range of business areas.


• Adaptable to change and a willingness to learn new systems.


• Able to prioritise workloads to meet tight deadlines.


As a minimum you'll need to have:

• Previous experience in managing large volumes of data ideally within HR Systems


• Previous experience of maintaining data in accordance with GDPR regulations


• Excellent attention to detail with a proactive approach to problem solving and improving processes.


• Able to present and explain data to a wide range of audiences.


• Advanced Excel skills to include complex formulas and macros.


• Experience of Power BI would be desirable.
  
  GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.


We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel - relaxing, fast, efficient, friendly and fun.

£30,000 - £40,000 a year - Permanent, Full-time, Salary: £38,000, As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.