Nurse (Telephone Triage)

Some aspects of the role include: Undertake telephone clinical assessments of patients healthcare needs and provide clinical advice in accordance with relevant policies and guidance, and facilitate onward referral to other professionals if required. Encourage patients to carry out self-care where appropriate, supported by direction to other sources of health and social care information. Advise callers on the correct use of primary, secondary and emergency healthcare services, and assess and prioritise patients clinical needs in accordance with NEMS policies and guidelines. Liaise and communicate clinical information verbally and via technical links with NEMS and health and social care partners to ensure continuity of care for the caller. Administer medicines under Patient Group Directions as appropriate. Dispense medicines prescribed by Primary Care Practitioners and doctors in accordance with NEMS policies. Liaise directly with NEMS GPs and Senior Primary Care Practitioners regarding
medicines outside of the individuals normal sphere of competence and medicine-related uncertainties. Liaise with other professionals to facilitate direct referrals to other health care providers within the policies of the organisation and 111 FIRST. Participate in the mentorship of visiting health professionals and students on recognised training programmes. Recognise and act upon opportunities through consultation to promote public health. For the full job description, please find attached to this advert.