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Sales Advisor

Cinch Self Storage

Sales Advisor

£23795

Cinch Self Storage, Letchworth, Hertfordshire

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ade0206efec2450c94f72502e104b5b3

Full Job Description

  • Putting the customer first in everything that you do. Whether it be welcoming customers new to their self-storage journey, answering phone or online leads or simply walking the store, ensuing customer satisfaction must remain at the core of your role.

  • We are looking for somebody with an incredible team spirit, who can support the store management team with their day-to-day responsibilities and step up to any challenge, whenever it is needed. Somebody with an appetite for the entire team's success will be a core part of this role.

  • A real KPI driver! Somebody who can understand and help to drive the day-to-day KPI's and ensure that the store is delivering on targets set by the management team. This could include occupancy, merchandise or a whole host of other targets, all put in place to drive you and the business forward.

  • A hands on approach is key for this role! Each store is responsible for their own cleaning, whether it be the office, bathrooms or vacant units, we are looking for somebody who has the upmost pride in where they work and want to show it off at all times.

  • Assisting the store management team with inventory control. From boxes to bubble-wrap, you will be responsible for making sure that your inventory and display are always accurate and presentable.

  • Maintaining a safe and healthy work environment by following procedures and complying with legal regulations. From move-ins to move-outs and everything in-between, our customers and team deserve the best workplace standards and we need all team members to help to ensure this happens.

  • Given that this is a customer facing business, you will be required to work a variety of shift patterns, including, mornings, evenings, weekends and some holidays.

    Somebody who is enthusiastic and has a true passion for learning!

  • Must enjoy working at a variety of locations and with multiple teams.

  • Exceptional and above standard customer service skills, with the ability to connect with customers of varying backgrounds and needs.

  • Ideal candidate will have a real passion for sales.

  • Somebody who works well with others and has a real team player mentality.

  • An extremely process oriented mindset, while having the ability to get your hands dirty when need be.

  • A problem solver who can manage a variety of problems and ask for help whenever necessary.

  • Confidentiality is key. You must understand the importance of handling sensitive customer information such as addresses and customer credit card information and that you are responsible for the strictest GDPR standards, ensuring all information is kept safe and secure.

  • Communicate with many different stakeholders, e.g., customers, store managers, team members, neighbours, back-office team members and more., This job description is not exhaustive. We would expect individuals to be flexible and to adapt. Self-storage experience is not required, but certainly is a plus., GCSE or equivalent (preferred)


    • Experience:
  • Retail sales: 1 year (required)

  • Customer service: 1 year (required)


    • Language:
  • English (required)


    • Licence/Certification:
  • Driving Licence (required)

    We are Cinch Self-Storage. From our humble beginnings, with a single store in Bicester in February 2018, we have grown to over 15 self-storage sites across the UK and are expanding steadily. We pride ourselves on unmatched customer service, coupled with a tremendous team spirit, truly putting our customers and teams at the forefront of everything we do.


    • To deliver this unbeatable service to our customers, we are looking to hire the simply best, exceptionally committed, and brightest talent. Currently, we're seeking a full-time Sales Advisor to join our team working in Letchworth.

    Let's talk about the role!

    £11.44 an hour - Permanent, Part-time, Pulled from the full job description
  • Company events

  • Company pension

  • Employee discount

  • Free parking

  • On-site parking

  • Store discount, A great opportunity to help build something you are proud of. We are growing steadily, which means that the opportunities at Cinch Self-Storage are abundant.

  • A transparent company culture with flat hierarchies and long-term support to help you go further with us.

  • An awesome team spirit and an exciting workplace with a dynamic and friendly environment.

  • A generous discount on storage.

  • Quarterly performance related bonus.

  • Discounts on all merchandise.

  • A special birthday surprise on your birthday.

  • A great pension scheme.

  • Social events throughout the year.

  • Free on-site parking., Company events

  • Company pension

  • On-site parking

  • Store discount


    • Schedule:
  • 10 hour shift

  • 8 hour shift

  • Day shift

  • Weekend availability


    • Supplemental pay types:
  • Bonus scheme

  • Performance bonus

  • Quarterly bonus