Assistant Aftersales Manager

Marshall Motor Group

Assistant Aftersales Manager

£46000

Marshall Motor Group, Oxford

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 4 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: db11ae375a744591bf6fcb85fee8eea5

Full Job Description

  • Provide day to day guidance and direction to a team of Service Advisors

  • Ensure the highest level of customer care and satisfaction are delivered at all times

  • Identify areas of improvement for the service reception department to improve performance and customer satisfaction

  • Plan ahead and manage time effectively to ensure all tasks are achieved

  • Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives

    Ideally you would have some experience in a similar role within a vehicle dealership

  • Ability to remain professional, calm and positive at all times

  • Approach tasks eagerly and cooperate fully when requested

  • Proactive mind set

  • Positive, can-do attitude

    Marshall Motor Group is one of the UK's largest car dealer groups representing 23 of the world's most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

    Hours: Full-Time Monday to Friday with Saturdays on a Rota


  • Salary: up to £40,000 DOE plus OTE up to £46,000

    Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme