Assistant Guest Experience Manager
Parkdean Resorts
Assistant Guest Experience Manager
Salary Not Specified
Parkdean Resorts, Skegness, Lincolnshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: a6f6e4607c984beda04e953e325e557d
Full Job Description
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK's largest holiday park organisation, we can offer:
- The opportunity to gain professional qualifications
- Clear career progression pathways
- Up to 50% off holidays with us
- 25% off holidays for friends and family
- 30% off park activities, food and drink
- Being the voice of the guest and bringing to life the guest experience in order to improve customer experience, feedback and performance.
- Supporting the team to ensure guest experience targets are met.
- Supporting the development and training of the experience team.
- Managing the telephones during operational hours.
- Ensuring that all gas and electrical testing is carried out within the agreed timescale.
- Working in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.
We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy.
What you will be doing...
As our new Experience Extraordinaire, you'll be a smooth operator and a great role model, providing a seamless and memorable experience for our guests. This means:
Are we the right fit for you?
At Parkdean Resorts we don't leave unforgettable moments to chance.
We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're the people people, Parkdean people - we're family, ensuring holiday happy is never far away.
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate.
Are you an empathetic people person looking for a career with a little more life? Join our reception team where guest experience comes first and creating amazing memories is second nature.