Assistant Support Worker - Hillingdon Street Outreach Rough Sleepers Team

Thames Reach's Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London's most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.,

• Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough


• Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with


• Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation


• Maintain and support relationships with partner agencies


• Accurately record all work completed within given timeframes
  
  A strong commitment to providing a high standard of service


• An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience


• Good written and verbal communication skills


• A mature and thoughtful approach to equal opportunities and diversity in service provision


• A clean driving license
  
  Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.


Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).


• Pension - we contribute 6.5% to your pension when you contribute 1.5%.


• Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.


• Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.


• Life assurance - four times your annual salary and critical illness cover.


• Other benefits including interest free season ticket and cycle to work loans.


Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.