Bartender three bar outlets - Hotel Indigo Exeter

Food and Beverage is what adds flavour and flair to a stay! Guests love to enjoy their favourite drink whether it's with friends, family, colleagues or just on their own. To deliver a great experience a Bartender will prepare beverages and/or serve food in a timely manner, helping guests to have memorable experiences whenever and wherever they drink.

• Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues.


• Ensure you are providing a top tier customer service experience that stands out from our competitors.


• Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.


• Coordinate food service with Restaurant(s) for bar/lounge guests if applicable.


• Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.


• Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incidents to the Supervisor or Manager on duty.


• Take action to solve guest problems/complaints using appropriate service recovery guidelines.


• Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.


• Perform pre and post-shift work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)


• Check all necessary supplies in line with hotel procedures and manage liquor inventory.


• Ensure that all liquor is properly secured before, during, and at close of shift.
  
  Experience in Food & Beverage service beneficial but not essential


• Experience in Cocktails and mixology is beneficial but not essential


• Hands-on approach with a can-do work style


• Commitment to delivering exceptional guest service with a passion for the hospitality industry


• Ability to find creative solutions taking ownership for duties and tasks assigned


• Personal integrity, with the ability to work in an environment that demands excellence


• Strong communication skills
  
  The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.


Role Responsibilities