Client Affairs Officer

Client Affairs is working hard to create a safe environment for vulnerable adults in the community and due to the increase in demand we require officers that have the skills and experience to work in a very demanding environment.

You will be joining a team that specialises in management of monies of vulnerable adults who are no longer able to manage their own finances, property and assets and there is nobody else that is able to carry out this function. The team also has a statutory responsibility for Sec46 Public Health Funerals.

If you are someone that wants a new challenge in this area of work and can bring to the team your knowledge and expertise, you may be just the kind of person we are looking for. The successful candidate must have;

• Experience and a good understanding of Court of Protection rules in relation to Deputyship for Property & Affairs



• Knowledge of state benefits



• Experience of visiting clients in their own home or at designated sites



• Have a good knowledge of accountancy practices in relation managing clients monies



• Good understanding of IT software packages



• Be able to manage own caseload



• Experience of reconciling client accounts


When applying for this post you must show that you have had the experience and are knowledgeable in this work. Please read the Job Description and the Person Specification. Applications that do not meet the specification will not be shortlisted. If you are shortlisted for the post, you will be required to undergo a Word and Excel test.

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role., The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre
in Stratford which has all the major retailers there.
Newham has a large housing regeneration programme that will build over 1,000 new council homes by 2022.