Control room operator
Nite Lite Security Services
Control room operator
£27040
Nite Lite Security Services, Mount Pleasant, Castell-nedd Port Talbot - Neath Port Talbot
- Full time
- Permanent
- Remote working
Posted 3 weeks ago, 24 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: d041e07a648f431e9904157b9f03e4cb
Full Job Description
- Responding to alerts from our clients' security systems (panic alarms, intruder alarm, access control and CCTV systems), liaising with third parties such as site owners, Police, partner security firms & other official bodies as required
- Act as emergency co-ordinator following safety and emergency procedures
- Perform access control duties in the control room or remotely
- Booking guards on and off shifts
- Complete shift reports (days/nights/duty) regarding activity or disturbances.
- Signing in/out of keys
- Administrative Duties that includes ensuring paperwork and computerised files are updated regularly and accordingly
- Audit systems and reporting if fully functional and/or changes needed
Part-time & full-time roles available to perform a variety of tasks in our Control Room.
Be a part of a team covering 24 hours a day 365 days per year - according to a rota - which will include weekends and bank holidays and shift work.
The ideal candidate will be a positive and friendly person who can remain calm and helpful during busy periods and feel in control when handling incidents at clients' premises.
Therefore, a good customer service attitude is essential with a confident telephone manner and excellent spoken communication skills (English)
They must be confident in the use of PCs and associated software to enable them to carry-out their duties.