Credit Controller (part time)

We are recruiting for a Part Time Credit Controller to join our Finance team in Avonmouth, three days a week. Working on cash collection and managing overdue balances, ensuring company debt levels are kept within targeted parameters and assist with the day to day running of the Sales Ledger.

• Contacting customers via telephone and email to collect outstanding debts, with the primary focus on overdue balances


• Maintenance of credit control records, ensuring notes and contact details are accurate and up to date at all times


• Managing a busy portfolio of customers, building relationships to help recover debt and resolve queries


• Recording customer disputes on the system, referring to the relevant internal member of staff and monitoring, to ensure the dispute is followed through to resolution.


• Manage internal requests for accounts on stop or over their credit limit, that require further work or supply of parts, referring to the relevant approver in a timely manner.


• Daily bank/cheque postings and reconciliation


• Taking customer payments via credit card over the phone and posting to their account.


• Raising authorised credit notes


• Ensure monthly statements and credit control letters are sent out to all customers, in line with the agreed time frames
  
  Experience in a similar credit control position


• Excellent telephone manner


• Attention to detail


• Able to work on your own initiative and take ownership


• The ability to identify and escalate any issues of concern


• Experience of Microsoft Excel, Word & Outlook


• Experience on accounting packages. Working knowledge of Access Dimensions would be ideal but not essential.