CSI Executive

To update and support the CSI (Cruise Super Itineries) system in a timely manner. Build cluster itineries in the back-office system to allow for our sales team to book globally. Working to develop a strong relationship with the Product team to ensure all CSI clusters are built ready to go live.

Typical activities

• Responsible for the input of cruise group allocations into the back-office IMP system.


• Loading of contracted allocation including Hotels/Events/Transfer/Cruise groups


• Building of all CSI packages prior to the package going on sale


• Ensuring the booking process is clear for all departments


• Frequent audits of elements loaded to CSI to ensure information is accurate


• Working with TravelTek to ensure a smooth day to day running of the system and highlighting any areas that are not performing correctly or need enhancing


• Assisting sales and admin with any booking/loading issues (this may include being contacted outside normal working hours)


• Building good working relationships across the business in order to deliver to appropriate timescale.


• Escalating any technical problems with urgency to minimise business impact.
  
  Eye for accuracy and detail


• Approachable, with a willingness to help


• A want to learn and develop


• Willing to commit time and effort in to making the system run smoothly


Desirable

• Have a high level of understanding of Itour


• An interest in travel or travel industry experience, GCSE or equivalent (preferred)


Experience:

• Office: 2 years (required)
  
  Job Types: Full-time, Permanent


Pay: £23,000.00-£25,000.00 per year,
• Company pension


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Free flu jabs


• Free parking


• Health & wellbeing programme


• Life insurance


• On-site parking


• Referral programme


Schedule:

• Monday to Friday


Supplemental pay types:

• Bonus scheme


• Performance bonus