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Front of House Training Manager

HILTON WORLDWIDE

Front of House Training Manager

£31200

HILTON WORLDWIDE, City of Westminster

  • Full time
  • Temporary
  • Onsite working

Posted 1 week ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5874a4dd9d514e1ca3d8f9e1517edcd5

Full Job Description

  • Personal Development programmes designed to support you at every step of your career

  • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com)

  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

  • Team Member Referral Program

  • High street discounts: with Perks at Work

  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)


    • A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.

    What will I be doing?
  • Support departments in developing cutting edge functional excellence and in developing leadership capabilities

  • Act as a change catalyst in the cultural and organizational transformation of the Hotel

  • Provide key input of Training aspects for all activities and plans of the Hotel

  • Support individual and team development, career development, and training and experience-based learning

  • Induct, coach, and mentor new Team Members

  • Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments

  • Partner with department to deliver training programs and other organizational and leadership development interventions

  • Monitor and conduct learning and development reviews with each department

  • Prepare annual training plans and training calendars for the hotel

    Must have OnQ knowledge

  • Thorough knowledge of modern learning and development tools and technique

  • Excellent communication and presentation skills

  • Excellent people management skills

  • Demonstrated ability to develop interpersonal relationships

  • Positive attitude

  • Committed to delivering a high level of customer service, both internally and externally

  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint

    WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.