General Manager

Roxy Leisure

General Manager

£42000

Roxy Leisure, Birmingham

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: e3171e6af2be4452bb81cfbe7d75befa

Full Job Description

  • Ensure we are delivering the best gaming experience for our guests on every visit.

  • Creating and delivering quarterly business plans.

  • Leading by example through; Training, coaching and developing a winning team.

  • Managing a P&L to meet financial targets and expectations.

  • Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus

  • Managing the Safety, Security and licensing aspects of the business.

  • Managing our guest experience platform to improve service and standards

  • Maintain a fun and engaging culture using our Brand Standards and Company Ethos

  • Monthly reviews with all your team members encouraging their growth and development.

  • Ensuring service standards and duty management are upheld throughout operating hours, 45hr working week across 5 shifts

  • It is expected that you will be available to work weekends and public holidays

  • Expected to have a reliable commute to work

  • Managing a large team of up to 50 staff members

  • Reporting KPI's weekly, monthly, and quarterly to the Area Operations Manager

  • Liaising with all departments of the Roxy Leisure business including; marketing, sales, finance, operations and maintenance.

    In a General Manager, we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must., We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;

  • Passionate attitude

  • Loves to be professional playful

  • Always gives good energy

  • Your team. Every time

  • Can you motivate and lead a team?

  • Display a good work ethic and share knowledge?

  • Confidently create positive team culture and reinforcement?

  • Work Autonomously and utilise resources where available?, Customer service: 1 year (preferred)

  • Hospitality: 3 years (required)

  • Management: 2 years (required)

    Looking for a fun and exciting opportunity? Roxy Ball Room Victoria Square is the ultimate games bar in Birmingham. With great booze, great music, karaoke and all the games from shuffleboard to pool, it's the place to be.


  • Started by 2 brothers almost 10 years ago, Roxy Leisure now has 18 venues across the country and many more to come! Our mission is to bring the playground to the bar.

  • Salary up to £42,000

  • Achievable Quarterly and Yearly Bonus

  • Tips shared equally amongst the whole team

  • 50% off food and drink & free gaming for you and your friends and family

  • Regular team incentives- with rewards including paid trips abroad!

  • 2 Staff Socials throughout the year

  • Further development opportunities within the company growth

  • Development courses including; leadership, mental health awareness, first aid and personal licences.

  • Access to Rewards Gateway, offering discounts at 100s of retailers, Job Types: Full-time, Permanent


  • Pay: Up to £42,000.00 per year

    Benefits:
  • Casual dress

  • Discounted or free food

  • Employee discount


  • Schedule:
  • 10 hour shift

  • 8 hour shift

  • Day shift

  • Holidays

  • Night shift

  • Weekend availability


  • Supplemental pay types:
  • Bonus scheme

  • Quarterly bonus

  • Tips

  • Yearly bonus