Hospitality Team Member

Hospitality Team Member will be an integral part of our service team, contributing to the overall guest experience. This role requires a customer-focused approach, strong communication skills.

Duties will include:

1. Customer Service:

• Greet guests in a friendly and welcoming manner.


• Anticipate and address guest needs to ensure a positive experience.


2. Front Desk Duties:

• Process reservations, cancellations for the facilities.


• Handle guest requests and concerns promptly and professionally.


3. Food and Beverage Service:

• Take food and beverage orders, ensuring accuracy and attention to special requests.


• Serve meals and beverages to guests in a timely and courteous manner.


• Clear tables and maintain a clean and organized dining area.


4. Cleaning and Maintenance:

• Perform regular inspections of the facilities and surrounding areas for cleanliness and safety.


• Report any maintenance issues to the appropriate personnel.


5. Equipment Management:

• Set up and arrange furniture and umbrellas.


6. Collaboration with Other Departments:

• Collaborate with kitchen staff to relay guest preferences and dietary restrictions.


• Work as a team to ensure a seamless and enjoyable guest experience.


• Any other duties as necessary to meet the needs of the Company.


7. Event Support:

• Assist in the setup and breakdown of events and functions.


• Coordinate with event planners to meet guest requirements.


• Provide support during special events and promotions.


8. Cash Handling:

• Handle cash transactions accurately and responsibly.


• Process payments, issue receipts, and reconcile cash drawers.
  
  Experience in a customer service or hospitality.


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment and adapt to changing priorities.


• Basic knowledge of cash handling procedures.


• Willingness to work flexible hours, including evenings, weekends, and holidays.