Office Administrator
Iris VBS Fire & Security
Office Administrator
£25000
Iris VBS Fire & Security, Kidlington, Oxfordshire
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 4 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: e28ccc9ae801425394f9fac8d21e0725
Full Job Description
- Act as the first point of contact for customers, clients and engineers.
- Receive calls from customers/clients with repairs & maintenance requests and logging them onto our in-house client management system
- Receive calls from Clients with queries or issues about works already in progress.
- Manage the engineers' diaries and re-arrange appointments if necessary, liaising with the Client and relevant Manager at all times
- Raise new 'jobs' following site visits/accepted quotes, liaising with the Sales Team, Client & Suppliers
- Check the Out of Hours Calls and raise new 'jobs' accordingly.
- Provide relevant work instructions/site information to engineers.
- Update Office Manager should any issues arise
- Liaise with Suppliers to ensure planned works will be completed within time scale provided to Clients, updating Service Manager / Office Manager with any delays
- Receipt of all Deliveries, raise any issues with Project Administrator / Service Manager
- Daily monitoring reports
- Create New Customer accounts on CRM system
- Preparing and sending of quotations
Office Administrator to provide an efficient and effective service to our teams of engineers and external clients. must be efficient, organised and punctual, be able to multitask, handle pressure and have good communication skills., Proficient in administrative tasks
- Strong clerical skills including data entry and organization
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize workload effectively
- Computer proficiency to handle computerized tasks
- Typing skills to assist in various administrative duties
This position offers the opportunity to work in a relaxed & dynamic office environment where your organizational skills will be valued. If you possess the required skills and are looking to contribute to a professional team, we encourage you to apply for this Office Administrator position. Own transport will be required, due to location of Offices