Part Time Part-time Refuge Practitioner in Leicester | £22571 - www.jobs24.co.uk

Go to job search

Part-time Refuge Practitioner

Women's Aid

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 2a2490c2ff6447c78a3b932857f48650

Full Job Description

Service Co-ordination

Service Development

Service Delivery

General

To plan the programme for women and their children living in the refuges.

To keep clear, accurate records and maintain confidential files on women and their children in the refuge.

To ensure monitoring is up to date, including the submission of case studies, supporting the management team with service requirements.

To liaise with colleagues in community-based services to ensure needs are met and help identify service gaps.

In consultation with the management team, to liaise with outside agencies, organisations and individuals.

To support clients, across dual locations, and dispersed accommodation as required.

Provide support to sessional staff and volunteers working with the women and children in the refuge and in the wider accommodation services.

To attend staff meetings, team meetings, and meetings of the Trustees and its sub-committees as appropriate.

To assess the needs of clients and make recommendations for improving and developing services for women and their children in the refuge.

To assist the management team in the collection of statistical information for monitoring, auditing and quality assurance purposes.

To contribute, where appropriate, to Women's Aid Leicestershire Ltd volunteer training and domestic abuse awareness training offered to outside organisations, individuals and groups.

To work with partner agencies in developing and improving services for women and their children in the refuge.

To assist in the development of Women's Aid Leicestershire Ltd policies and procedures, and ensure all sessional staff and volunteers are able to apply to their own practice.

To support the administrative systems and use effectively in providing high quality services in the refuge.

To keep up to date with policy and practice in your area of work and undertake staff development and training relevant to the post.

To take referrals and deal with admissions to the refuge.

To work as part of a team of staff and volunteers providing support services for women and children in the refuge.

To facilitate weekly house meetings, advise mothers on matters relevant to their children's overall development and help to motivate and provide mothers with support for their children.

To support individual women, be responsive to their needs and represent them at meetings with outside agencies as necessary.

In conjunction with the management team, keep accurate records and maintain confidential files on all residents.

To liaise with other advice agencies and welfare services and provide advice and guidance on matters such as safeguarding, housing, education and training opportunities, health and safety, benefits and welfare rights

When necessary, to be part of the rota of staff on refuge duty in the evenings and weekends. This includes duty during bank holidays and national holidays.

To represent women and their children at meetings with external agencies where appropriate.

To protect the confidentiality of the address of the refuge and all matters relating to the residents and their children, and act in accordance with the policies of the organisation.

To act in accordance with the policies and practices of Women's Aid Leicestershire Ltd. In particular to maintain the strict confidentiality of the Refuges and dispersed properties.

To act in a fair and supportive way and positively promote equal opportunities and eradicate discrimination.

To work in a safe and responsible way ensuring that safety procedures are followed, and that you do not endanger yourself, your colleagues or clients.

To be punctual and minimise absence from work.

To attend all supervision, staff meetings, training days and fundraising events.

To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.

Post holder will be line managed by the Team Leader for the City Accommodation Projects.

Essential:

Good standard of general education

A recognised social work/housing/legal/counselling or other relevant qualification

Counselling Qualification

First Aid qualification, Essential:

Experience of working with vulnerable adults and children

Experience of working in a refuge, hostel, or supported accommodation

Experience of following safeguarding policies and procedures

Experience of working in a multi-cultural context

Experience of planning and evaluating own work

Experience of liaising effectively with other organisations and agencies

Experience of working in the voluntary sector

Experience of supporting colleagues and volunteers, An understanding of domestic abuse and its effects on both women, men, and children

Ability to organise, plan and evaluate own work

Able to empathise and communicate well

Working knowledge of equality and diversity

Ability to assess needs, and provide support, including completion of support plans

Good administrative skills, including ability to write computerised reports

Working knowledge of ICT, including ability to uses databases, Microsoft office packages, including Word and Excel, and use email

Ability to maintain confidentiality, in particular, to maintain the strict confidentiality of the address of the refuge, dispersed accommodation & all matters relating to the residents and their children

Ability to work in a non-discriminative way, and promote equality of opportunity

Able to work on own initiative and as part of a team

An understanding of funding arrangements within the voluntary sector

Ability to supervise the work of others, Ability to work under pressure and cope with the stress of others

Reliable and a good timekeeper, These posts are exempt from the Rehabilitation of Offenders Act 1976 under (Exemption Amendments Order 1986)

Able to work to Policies and Procedures

Available to work evenings and occasional weekends

A willingness to be flexible and adapt to changing needs

Access to own vehicle and a full driving licence, GCSE or equivalent (required)

working with vulnerable adults and children: 1 year (preferred)

working in a refuge, hostel or supported accommodation: 1 year (preferred)