Support Technician / Hospitality Support
Centegra Ltd
Support Technician / Hospitality Support
£26000
Centegra Ltd, Sydney, Cheshire East
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 1e1b7b96e9c540da8a74ee949e75fdbd
Full Job Description
- Support: Serve as an integral part of the Operations team, offering 1st and 2nd line support to clients via phone and email channels.
- Database and Software Configuration: Configure and work with EPOS databases and our software platform for both new configurations and existing clients.
- Integration Maintenance: Handle configuration and maintenance of integrations and interfaces.
- Hardware Configuration: Assist in configuring hardware components as needed.
- Project Support: Aid the Project Management and Installations teams in delivering projects to clients efficiently and effectively.
Technical Expertise: Experience in an IT technical helpdesk role is desirable - Industry Experience: Prior experience in the hospitality or service industry is desirable, including use of EPOS.
- Qualifications: GCSE or equivalent education is preferred.
- Skills: Proficiency in Microsoft Office 365, especially Excel. Zendesk experience is preferable but not essential. Customer-facing experience is preferred but not essential., GCSE or equivalent (preferred)
- Hospitality: 1 year (preferred)
- IT Support: 1 year (preferred)
Company: Centegra Ltd is a leading provider of software and technology solutions for the Hospitality industry in the UK, USA, and Australia. We cater for a diverse clientele comprising restaurants, quick-service establishments, coffee bars, stadiums, and multi-purpose venues.
Pulled from the full job description - Company pension
- Free parking
- On-site parking
- Sick pay, Hours: This is a full-time position with a requirement for on-call duties after a qualifying period on a rota basis. The successful candidate will have opportunities for career advancement and self-development within the company., Pay: From £24,000 to £26,000 per annum depending on experience.
- Benefits: Company pension, on-site free parking, sick pay.
- Schedule: 8-hour shifts.
- Company pension
- On-site parking
- Sick pay
- 8 hour shift
Experience:
We offer a dynamic work environment where you can grow your skills and career alongside a supportive team. If you meet the criteria and are passionate about providing top-notch support to our clients in the hospitality sector, we encourage you to apply.
Job Type: Full-time
Pay: £24,000.00-£26,000.00 per year
Benefits:
Schedule: